1. How are your iPad and Surface Stands/Kiosks different from other Tablet Stands on the market?

   Honestly, there's no comparison when it comes to quality and features.

   1. Designed to Perform:  Our Tablet stands were designed and built to withstand the rigors of tradeshows, events, and retail applications. That's not true of most tablet stands which are built with thin wall steel tubing, require lengthy assembly, and are either heavy or disposable.
   2. Engineered Aluminum Extrusion:  Nearly all our stands are built with engineered aluminum extrusion. That's a big difference. It's lightweight, durable, and is designed for accessories such as brochure holders, graphics, and shelves.
   3. Rotating Swivel Stop™: The patent-pending Swivel Stop makes it easy to rotate the locking clamshell frame from portrait to landscape. As it rotates, it snaps into place.
   4. Anti-theft Clamshell or Enclosure:  The iPad clamshell frames come with two locks. Your iPad is secure in the clamshell but can be removed in seconds at the end of the day. The Surface 2 Enclosure has (6) hex screws.
   5. Assembly:  Typically no more than three or four components and the tool(s) is included.  
   6. Colors Choices:  Most models are available in black, white, and silver. All are powder-coated for a durable, scratch-resistant finish.
2. What are the advantages of the Rotating Swivel Stop?

   The Swivel Stop™ is an innovative patent-pending feature exclusive to our iPad kiosk and mounts. The Swivel Stop makes it easy to rotate the locking clamshell frame between portrait and landscape position without tools. As you rotate the clamshell frame, it  "snaps" into either a vertical or horizontal position within a 180 degree range. The 180 degree radius prevents the iPad, when connected to a power cord, from twisting the cord.

   The Swivel Stop is attached either to the kiosk or the clamshell, depending on the model, so no additional assembly is required.

   If you need an iPad kiosk with a fixed position, horizontal or vertical, let us know. We occasionally get requests for locked horizontal iPad frames for retail applications.

3. Do the iPad and Surface Kiosks include power/wire management?

   Yes. All iPad and Surface kiosks include wire management. There's an access hole in the locking clamshell frame. In the post, the power cord feeds through a hole in the bottom and a slot at the top. The power cord simply threads through the post and attaches to the iPad in the clamshell or the Surface in the enclosure. Simple and easy.

   The Rotating Tablet Counter Mount (MOD-1329) does not come with wire management. However, it can be included at an additional cost.

4. What accessory and graphic options are available for the iPad and Surface 2 Kiosks?

   There's a wide range of accessories and graphic options.

   For the iPad MOD-1312/1412 and MOD-1314/1414

   • ZB-221 -- Aluminum Brochure Tray
   • MOD-1319 -- Face Plate Graphic
   • MOD-1320 -- Graphic Wings
   • MOD-1321 -- Graphic Halo
   • MOD-1322 -- Keyboard Shelf
   • MOD-1324 -- Graphic with Standoffs

   For most other Tablet Kiosks

   • ZB-221 -- Aluminum Brochure Tray
   • MOD-1319 -- Face Plate Graphic
   • MOD-1320 -- Graphic Wings
   • MOD-1321 -- Graphic Halo
   • MOD-1329, MOD-1340, MOD-1341 -- Banner Graphic (for MOD-1333 only)
   • MOD-1345 -- Tilt Option

   Need something specific to your marketing needs. Give us a call.

    

5. What are my color choices?

   All iPad and Surface 2 Solutions are powder-coated, which is durable, scratch resistant, and easy-to-clean.

   • MOD-1312/1412 and MOD-1314/1414 are available in black and silver.
   • MOD-1365 (Maestro) is available in black
   • Most other models are available in silver, black, and white.
6. Are multiple quantity discounts available for the Tablet Stands?

   Yes, multiple quantity discounts are available on quantities of 5+ units. On most units, we can ship immediately. Larger quantities may require a longer lead time.

   Give us a call. We fulfill lots of multiple quantity orders for businesses and government agencies.

7. Does the iPad locking clamshell fit other touchscreen tablets such as Google, Samsung, and ASUS?

   The hinged clamshell will fit many Android or Windows tablets if the dimensions are similar to the iPad. Some modifications are required and charges would apply. Give us a call to discuss.

   There is also an iPad Mini version available in silver and black.
   

8. I'd like to purchase an iPad or Surface 2 Kiosk. What's the next step?

   Our website isn't an ecommerce site, but we try to make it as easy as possible.

   • Give us a call. Most clients have one or two questions before making a purchase. Let's talk so you feel comfortable about the iPad or Surface 2 solution you've chosen.
   • Send us an email by clicking on the "Send Me More Information" button on the detail page of each product.
   • Click on the Chat button.

   There are lots of graphic and accessory options. Let us know which ones are of interest to you so we can make sure you get everything you need in one transaction.

Classic Exhibits Inc. warranties the performance of its portable, modular, and custom hybrid systems during normal use, excluding excessive wear and tear, as per the instructions. This covers the workmanship and locking systems as long as the exhibit has a useful life. All remaining parts are covered against defective materials or workmanship as long as the exhibit is in service. The warranty is transferable should the product be sold or assigned to another party.

The manufacturer cannot be held responsible for damages due to abuse, misuse, or shipping damages. This warranty does not cover laminate cracks and chips, wood crate and roto-molded case damage (excluding workmanship), aluminum extrusion scuffs, mars, and scratches from normal use, and graphics wear and tear or misuse. The manufacturer is not responsible for lost or missing parts once the owner has assembled, accepted, and used the product.

Should there be any questions regarding the warranty, please contact your local Classic Exhibits Distributor.

The lead time for the MOD-1369M | Surface Stand is 15 Business Days - Click for Details.

• Suggested lead times may vary depending on current orders. Please check with Customer Service.
• Production lead times are based on business days and DO NOT include any shipping days.
• Production-ready artwork (when applicable) must accompany the order confirmation. Delays in uploading artwork may lead to expedited charges or shipping changes.
• No order will be released to Production without a signed order confirmation.
• Shipping is based on the availability of materials and graphics. Additional charges may apply if materials or graphics must be expedited.
• Standard lead times do not apply to orders of multiple quantities.

Exhibit Weight varies depending on the packaging and the shipping method. Variables include but are not limited to:

• Dimensional Weight vs. Actual Weight: Dimensional weight is defined as crate or case size. On most air shipments, the dimensional weight exceeds the actual weight
• Portable Cases vs. Wood Crates or Molded Tubs (where applicable): Exhibit designs that require one wood crate would require multiple portable cases. Selecting one vs. the other affects the total weight (dimensional or actual).
• Freight Carrier: LTL carriers (Less than Truckload) quote freight based on space used. UPS, FedEx, and air freight carriers quote freight based on either the dimensional or the actual weight of the shipment.
• Freight Service Level (number of days): Service levels range from Same Day Delivery to Two Week Delivery.

For more information about exhibit weights and freight options, please contact your local exhibit representative.

Electrical, Cord, and Wire Management varies depending on the display and each exhibitor's requirements. When ordering your trade show display, consider the following electrical/wire management issues and discuss your options with an exhibit professional:

• Inline vs. Island Displays
• Lead Retrieval Devices
• Computer and Monitor Cables
• Demo Equipment
• Overhead Lighting
• Grommets and Grommet Placement in Counters
• Overhead vs. Floor Power Supply
• Flooring and Electrical Wiring
• Options for Hiding Cords and Cables
• Flat vs. Round Electrical Cords
• Multi-Plug Outlets and Extension Cords

By reviewing your wiring options BEFORE you order your display, you'll save TIME and MONEY and ensure your exhibit exceeds your expectations and your installation is trouble-free.